Frequently Asked Questions

  • Yes. Those black streaks are commonly caused by algae and other organic growth. Professional roof soft washing safely removes the algae and restores the roof's appearance without using damaging high pressure.

  • We take steps to protect landscaping by pre-wetting vegetation, using appropriate application techniques, and thoroughly rinsing surrounding areas throughout the cleaning process. This process effectively dilutes and removes any chemical runoff to ensure environmental, human, and animal health.

  • Every property is different. Pricing depends on factors such as the size of the home, the surfaces being cleaned, accessibility, and the level of organic growth. We provide free estimates with no obligation.

    Payment is due immediately upon completion of service.

  • In most cases, no. We'll notify you prior to your scheduled service date and remind you of any temporary precautions, such as keeping windows closed or bringing pets indoors while we're applying cleaning solutions.

  • High pressure isn't necessary for many surfaces and can increase the risk of damage if used improperly. Soft washing cleans by treating the source of the staining, allowing organic growth to be removed without relying on excessive pressure and dramatically reducing risk.

  • Most organic staining responds extremely well to professional soft washing. Some non-organic stains such as rust, paint, oil, or mineral deposits. May require specialty restoration products or additional treatment depending on the surface.

  • Most homeowners benefit from exterior cleaning every 1–3 years, depending on surrounding trees, moisture levels, and environmental conditions.

  • Most residential projects are completed within a few hours, although larger homes and multi-service projects may take longer.

  • We take steps to protect landscaping by pre-soaking vegetation, using appropriate application techniques, and thoroughly rinsing surrounding areas throughout the cleaning process.

  • If weather conditions prevent us from performing quality work safely, we'll contact you to reschedule at the earliest available opportunity.

  • Zenith Property Care proudly serves homeowners throughout the Fox Valley, including Appleton, Neenah, Menasha, Grand Chute, Kimberly, Little Chute, Kaukauna, Greenville, and surrounding communities.

  • For the best results window cleaning should only be done as the final service on a property.